Last Updated: 10/25/2025

Acceptance of Terms: By using our website, you agree to be bound by these Terms and Conditions.

Intellectual Property: All content, trademarks, and logos on the site are our intellectual property.

User Conduct: You agree not to use the website for any unlawful purpose or to violate any laws.

Dispute Resolution: Any disputes will be settled through binding arbitration, rather than in court.

Limitation of Liability: We are not liable for any damages arising from the use of our website or products.

Last Updated: 10/25/2025

Information We Collect: We collect personal information such as name, email, and address for processing orders and providing customer support.

How We Use Your Information: We use your data to process orders, improve our website, and communicate with you about your purchases and minimally about promotions.

Data Security: We implement security measures to protect your personal information from unauthorized access. We use Squarespace which has excellent security. We also use Foxy.io for processing orders, and may use Shipbob on some orders. Cookies: We use cookies to track usage and improve user experience.

Third-Party Sharing: We may share your information with third-party service providers (e.g., shipping carriers) to fulfill your order.

Last Updated: 10/25/2025

Refund Period: You may return products for a refund or exchange within 30 days of purchase.

Return Conditions: Items must be in their original condition, unused, and in their original packaging.

Return Process: To initiate a return, please email us at support (@at) Packcone.com with your order number and reason for return.

Refund Method: Refunds will be issued to the original payment method after we receive and inspect the returned item.

Exclusions: Certain items, such as final sale or customized products, are not eligible for returns.

Last Updated: 10/25/2025

Processing Time: Orders are typically processed within 2-3 business days.

Shipping Methods: We offer standard and expedited shipping.

Shipping Costs: Costs are calculated at checkout based on your location and chosen shipping method.

Delivery Time: Standard delivery takes 3-7 business days, while expedited shipping takes 2-3 business days. Email support regarding expedited shipping.

Order Tracking: Email support regarding if you prefer to receive a tracking number.

Shipping Restrictions: We currently only ship within the United States for Standard shipping. Lost or Damaged Items: If your order is lost or arrives damaged, please contact us immediately at support@packcone.com so we can resolve the issue.